Customer Support - Work From Home

The Customer Support Analyst plays a critical role in supporting customers and founders, helping with day-to-day platform usage, answering incoming questions, and troubleshooting unexpected issues. Th...

Customer Support - Work From Home

19 January 6:10 PM

Salary: $43780 — $43780

Company: Standard Metrics

Location: Indio, Riverside County

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Description

The Customer Support Analyst plays a critical role in supporting customers and founders, helping with day-to-day platform usage, answering incoming questions, and troubleshooting unexpected issues. This person will collaborate closely with the data operations, engineering, and product teams and will be on the front-lines learning from customers and founders, helping the company rapidly iterate on Standard Metrics' product. Responsibilities Identify, respond to, and resolve issues and questions … View full job description

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